Martin Gale and his family recently relocated from Dorset to Cheltenham, working with the Gales to accommodate their changing storage needs at every step of the journey was Storage King Gloucester.
Martin describes how at first it was the affordability of Storage King which attracted him to making contact and later it was the excellent customer service that really won him over. He visited the branch and had a chat with the store manager, José, who gave him a tour and discussed all the available storage solutions. José notes, “At the heart of what we do is offer a high level of customer service and so we try to go the extra mile where we can.”
At first Martin needed storage while waiting for his house to sell, so he rented a small 25 sq. ft. locker. Once his house sold, Martin needed a larger temporary storage space while his family stayed in a rental until they could move into their new home. Storage King Gloucester worked with him to choose the perfect sized unit for all his family’s extra belongings.
Comments Martin, “I’ve been falling over backwards recommending Storage King ever since I started using them. I recommended them to my manager at work when he was moving and he’s used them happily as well.”
Even though his family is now settled into their new home, Martin is still renting a self storage unit from Storage King Gloucester as the house doesn’t have adequate storage space. His unit has become an extension of his home. He plans to keep using Storage King long-term for items that are difficult to store at home or that aren’t used regularly, such as DIY tools and family mementos.
Martin also benefits from the facility being close to his office, offering 24/7 access and providing first-rate customer service. “If there’s ever an issue, I know that they’ll get in touch,” Martin says. “There’s no reason for me to leave.”
Storage King Gloucester
We’re proud to deliver a secure, flexible and convenient service for customers across the country. Our storage is tailored to each customer, no matter if it’s for personal or business use.
We’ve got you covered with a whole host of services conveniently included in the price of storage. Our customers will benefit from:
24-hour access to units for customers, at no extra cost.
Friendly staff at reception during office hours Monday – Saturday, who are available for any general help around the facility.
The free use of pallet trucks and trolleys, to make transporting and storing goods easy.
Packing materials for sale on site, so you can keep your storage unit organised.
Comprehensive security; including CCTV, fully alarmed units, and secure electronic gates, to keep your storage safe.