Posted: 03 December 2018
Steve Borrett is the Operations Manager at Andrews Cooling Ltd., an air cooling and refrigeration company that serves both business and residential customers. When the company started a few years ago, the owner needed an affordable storage solution that would assist with the growth of the business.
Steve had previously used Storage King when moving home and was happy with the service, so he recommended it to the owner of Andrews Cooling. After realizing that Storage King was more cost-efficient than using a garage or industrial unit, they signed up and haven’t looked back since.
Now, more than five years later, they have two units where they stock almost everything, they order including tools, materials, and equipment. Their staff access the units at least twice a day, which makes the convenient location – close to city centre and the motorways – especially important.
Not many storage facilities offer the full, free 24-hour access that Storage King does. Andrews Cooling staff are on 24-hour call, completing jobs at all hours and responding to customer emergencies, so this is essential for their business.
Steve and the Andrews Cooling staff have developed a great working relationship with Dawn, the store manager, and her assistant Josh. They’ve gone above and beyond to help Steve out and he’s returned the favor, by helping them out with small electrical jobs onsite.
Comments Steve Borrett, “Good customer service is key and I couldn’t ask for more from Storage King. That high level of service has always been there, ever since we started working with them.”
Storage King Doncaster
At Storage King, we pride ourselves on the quality of our service, and we recognize that our customers need flexibility, convenience, and security. This is why we offer not just an excellent level of customer service, but an unparalleled security and pricing structure. Our customers will be able to expect: